Shipping & Returns
Please note we cannot ship to PO Boxes. Customers must provide a physical shipping address.
If you have any concerns with your delivery, please email firstname.lastname@example.org
From time of dispatch, we aim to deliver retail orders within:
1-3 Business days for QLD, NSW, ACT, VIC & SA
3-7 Business days for NT and TAS
7-10 Business days for WA
How much does domestic shipping cost?
All retail orders over $75 are shipped for free within Australia.
Flat rate of $7.95 for all orders under $75.
What is our return policy?
We take great pride in our work and guarantee our products and service. Which means if you are unsatisfied in any way, contact us within 7 days of receiving your product so we can work with you to reach a solution.
However, we do not accept returns or refunds based on a change of mind. Only in the rare occurrence of a faulty product or service. Please email email@example.com for further details.
When will I receive my order?
All orders are processed and shipped within 1-3 business days. Once your order is placed, we will supply you with tracking information, which will allow you to follow the location of your parcel.