Shopping Cart

Shipping & Returns

 

Please note we cannot ship to PO Boxes. Customers must provide a physical shipping address.

If you have any concerns with your delivery, please email hello@anvilandessence.com.au

 

From time of dispatch, we aim to deliver retail orders within:

1-3 Business days for QLD, NSW, ACT, VIC & SA

3-7 Business days for NT and TAS               

7-10 Business days for WA

 

How much does domestic shipping cost?

All retail orders over $75 are shipped for free within Australia.

Flat rate of $7.95 for all orders under $75.

 

What is our return policy?

We take great pride in our work and guarantee our products and service. Which means if you are unsatisfied in any way, contact us within 7 days of receiving your product so we can work with you to reach a solution.

However, we do not accept returns or refunds based on a change of mind. Only in the rare occurrence of a faulty product or service. Please email hello@anvilandessence.com.au for further details.

 

When will I receive my order?

All orders are processed and shipped within 1-3 business days. Once your order is placed, we will supply you with tracking information, which will allow you to follow the location of your parcel.